Privacy Policy for GWEB
At GWEB, accessible from ghaliweb.com, and through our mobile applications, one of our main priorities is the privacy of our users. This Privacy Policy document outlines the types of information we collect and record, how we use it, and your rights as a user.
If you have any questions or require more information about our Privacy Policy, feel free to contact us at contact@ghaliweb.com.
Consent
By using our services (website or mobile application), you agree to this Privacy Policy and consent to the collection and use of information as outlined herein.
Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Information provided directly by you, such as your name, email address, phone number, and other details when creating an account or contacting us.
- Device Information: Device type, operating system version, unique device identifiers, IP address, and app version.
- Usage Data: Information on how you interact with the app, including session duration, features accessed, and error logs.
- Location Data (Optional): If you grant location permissions, we may collect precise or approximate location data to enable certain features.
How We Use Your Information
We use the collected information for purposes such as:
- Providing, maintaining, and improving our services.
- Customizing user experiences and app functionality.
- Sending important updates, notifications, or promotional messages (with your consent).
- Ensuring compliance with legal obligations and preventing fraud.
- Analyzing usage to improve performance and add new features.
Sharing of Your Information
We do not sell your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: To assist with hosting, analytics, or customer support.
- Advertising Partners: With your consent, for personalized advertising via Google Ads or similar platforms. Refer to Google's Privacy Policy for more details.
- Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
Log Files
We follow a standard procedure of using log files. These include:
- Internet Protocol (IP) addresses.
- Browser type and version.
- Date and time stamps, and referring/exit pages.
These are used for analyzing trends, improving security, and tracking app usage. None of this data links directly to personally identifiable information.
Data Security
We implement robust security measures to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Under GDPR (European Users):
You have the following rights:
- Access: Request a copy of your data.
- Rectification: Request corrections to inaccurate or incomplete information.
- Erasure: Request deletion of your data (under specific conditions).
- Restriction: Request limits on data processing.
- Portability: Request a transfer of your data to another service.
- Objection: Opt-out of specific data processing, including direct marketing.
Under CCPA (California Users):
You have the following rights:
- Access: Know what data we collect and how it is used.
- Deletion: Request deletion of your data.
- Opt-Out: Choose not to have your data sold to third parties.
To exercise these rights, please contact us at contact@ghaliweb.com. Requests are processed within one month.
Children's Privacy
We do not knowingly collect data from children under 13 (or the minimum age in your jurisdiction). If you believe your child has provided us with personal information, contact us immediately to remove it.
Cookies and Tracking
We may use cookies or similar technologies to:
- Enhance user experiences.
- Deliver personalized content or ads.
You can manage cookies through your device or browser settings.
Changes to This Policy
We may periodically update this Privacy Policy. We encourage you to review it regularly for changes. Updates are effective immediately upon posting.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: